IT Solutions Lead (Living in the NL)

Ref: TEN-867

Permanent only
Information Technology
Alkmaar, Netherlands
30/04/24

TAQA ranks as one of the largest energy and water companies in the world. Our purpose: “powering a thriving future by efficiently providing sustainable and reliable energy and water to unleash the unlimited potential of people and places”.

With over 30 nationalities across the global organisation, we are committed to promoting a corporate culture where everyone is valued and able to play their part in building our future success.

In the Netherlands, we focus on the on- and offshore production of oil and gas as well as the operation of two underground gas storage facilities. The latter are strategic assets in the provision of reliable gas in the Netherlands. Their importance will only increase in the coming years as the greater dependence on gas imports will mean domestic storage becomes key to maintaining security of supply.

The energy landscape in the Netherlands is changing, and TAQA is supporting the energy transition in two key ways: we are contributing to continuity of gas supply in the short-term as the transition agenda moves forward. We are also participating in large-scale sustainability developments such as hydrogen and green gas expertise center Investa and Porthos, a CO₂ capture and storage project.

You will be given a lot of responsibility when you join the company, which you are expected to take. And you’ll get the space you need to do your job. Individual and team contributions really make a difference at TAQA.

Our success as a company depends on the engagement and passion of our people. Although our organization is large and global, locally we work with short reporting lines in an open and informal culture. We strive for diversity when attracting talent to our organisation and give your personal development our full attention. In all we do, safety is our first priority. The safety and care of our people, as well as our surroundings and the environment.

BASIC PURPOSE OF THE ROLE

To further enhance its operations, Taqa Netherlands is looking for an IT Solutions Lead to build, deploy and manage an IT Solutions environment (currently a UK and NL combined ICT environment) and team at our office in the Netherlands. As the IT Solutions Lead at TAQA, you will play a crucial role in actively participating and taking ownership of the IT services and components during the transition and later in management. It will be your responsibility to develop a long-term vision and strategy for the IT services and components that aligns with the organizational vision.

Your role will involve working closely with various stakeholders to ensure the coherence and alignment of IT services with the organization's overall goals and objectives. The role of the IT Solutions Lead is to provide the technology platform and core productivity components necessary to support the organization's various business functions. This includes the strategic planning, selection, deployment, operation, evolution, and retirement of technology solutions.

KEY RESPONSIBILITIES

  • Provide leadership, vision and direction to the IT Solutions function to ensure it will contribute to organization achieving its goals
  •  Responsible for delivery of an IT Service Desk with the appropriate quality and value
  •  Responsible for ensuring that the organization can exploit modern technology and productivity tools to gain the greatest value
  • Provides direction on what emerging technologies should be incorporated into technology product offerings and services to successfully deliver the overall IT strategy
  • Works with the IT senior leadership team on the service portfolio and governance required to prioritize resources, including budget
  • Develops and controls the pertinent budget items to ensure they are consistent with the overall strategic objectives of IT and the enterprise and are within plan
  • Builds successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring costeffective delivery of technology services to meet those needs
  • Directs the development of a sourcing strategy and provides oversight for strategic vendor and partner relationship management
  • Contributes to longer term IT Strategy and planning, drives the development of enterprise technology standards, governance processes and performance metrics
  • Oversee the assessment of the technical and business fitness of the technology portfolio and their associated costs and risks
  • Manage the relationships with major vendors and service providers they cost-effectively meet the needs of the organization
  • Ensures that continual improvement is embedded within the IT Solutions group, oversee delivery of these changes either through small enhancements or hand-off to a project delivery group
  • Ensure that the organisation’s technology platforms and associated components are effectively secured and that risks are mitigated to ensure compliance to the organization’s policies and best practice
  • Overseeing benefits realization to ensure that business outcomes are achieved 
  • Facilitate identification and evaluation of technological risks, ensuring mitigation plans are in place and escalate these risks where required

EXPERIENCE/KNOWLEDGE/SKILLS 

  • Considerable experience in IT Service Management
  • Significant experience of managing multi-disciplinary IT Teams
  • Deep technical expertise and a good understanding of the underlying business processes and systems
  • High commitment to meet business needs as well as Service and Operational Level requirements 
  • Experience of working with multiple third-party vendors
  • Proven leadership and management skills
  • Strong knowledge of IT service management processes and experience in delivering improvements to these processes (e.g. ITIL) 
  • Experience of leading cross-functional teams and managing relationships with business customers
  • Living in the Netherlands

Preferred

  • Customer focused
  • Ability to work with a diverse organization
  • Analytical skills, ability to solve complex problems, evaluate alternatives and make sound recommendations
  • Ability to be proactive, pragmatic and deliver results
  • Experience of working for an Oil & Gas operator
  • Experience of management of chance and embedding cultural and process changes
  • Process oriented with good consulting and process skills 

 

Job Grade
Additional Documentation
IT_Solutions_Lead_Nieuw.pdf
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